Tickets, tasks and a team inbox in one place
Run support from a single team inbox, with tickets and tasks auto-created from the events that matter and assigned by role.
- Team inbox
- Auto-created tickets
- Roles for the team
- Dispute opened
- Payment failed
- Feedback submitted
A ticket, ready to work
Created, categorised and assigned the moment the event lands.
One inbox for the whole team
Email, tickets and tasks live together, so nothing slips between people and every customer thread has an owner. Sort by ticket category, assign by role, and route work with task rules instead of forwarding emails around.
Tickets that create themselves
Disputes, failed payments, feedback and sign-ups can open a ticket or task automatically, so the team reacts to what's actually happening. Feedback forms and ratings feed straight in, giving you a steady read on how support is doing.
Answer faster, sound consistent
Email templates and autoresponders cover the repeats, so the team spends its time on the conversations that need a human. Save the answers you send most, and let new tickets get an acknowledgement without anyone lifting a finger.
Hi Jane, we've issued your refund of $129.00 back to your card. It usually lands within 5–10 business days. Anything else I can help with?
Support, end to end
Every conversation in one inbox
Tickets, tasks and a shared team inbox in one place, auto-created from disputes, feedback and sign-ups so nothing slips.
- Tickets
- Tasks
- Team inbox
- Outbox
- Feedback forms
- Ratings & feedback
- Autoresponders
- Email templates
- Ticket categories
- Task rules
- Assign by role
- Auto-created from events
Works hand in hand with
Bring support into the platform
Open one team inbox next to your billing and customer data. Start free on the StartUp plan, no card.